Refund policy

At TheArtHabitat, a child company of Bhiruzz LLP, we strive to ensure that you are satisfied with your purchase. If you are not completely happy with your order, this Return & Refund Policy explains how returns, refunds, replacements, and cancellations are handled for products purchased through our store.

Please read this policy carefully before making a purchase.

Returns

We accept return requests within 7 days of delivery of your order.

To be eligible for a return:

  • The item must be unused, undamaged, and in its original condition.
  • The product must be returned in the original packaging with all tags, accessories, invoices, and documentation included.
  • Proof of purchase or order confirmation is required.

Certain products may not be eligible for return, including:

  • Customized or personalized items
  • Digital products or downloadable content
  • Items marked as “Final Sale” or “Non-Returnable”
  • Products damaged due to misuse, mishandling, or improper care by the customer

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos/videos of the item and packaging
  • A description of the issue

Once verified, we may offer a replacement, store credit, or full refund depending on the situation.

Return Process

To initiate a return, contact us at:

Email: fourbhiruzz@gmail.com

Please include your order number and reason for the return request.

If your return is approved, we will provide instructions for returning the product. Customers are responsible for return shipping costs unless the return is due to our error, defective merchandise, or shipping damage.

We recommend using a trackable shipping method, as we are not responsible for lost return shipments.

Refunds

Once your returned item is received and inspected, we will notify you regarding approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method.
  • Processing times may vary depending on your bank or payment provider.
  • Refunds are typically completed within 7–10 business days after approval.

Shipping charges, duties, taxes, and handling fees are generally non-refundable unless otherwise required by law.

Exchanges

All exchanging products will be delivered within 7-14 business days.

Order Cancellations

Orders may be cancelled before they are shipped. Once an order has been dispatched, cancellation requests may not be possible.

To request a cancellation, contact us as soon as possible at:

Email: fourbhiruzz@gmail.com

Non-Returnable Situations

Returns or refunds may not be accepted in the following cases:

  • Return request made after the allowed return period
  • Product returned without original packaging or accessories
  • Signs of use, wear, damage, or alteration by the customer
  • Incorrect or incomplete return information provided by the customer

International Orders

For international orders, customers may be responsible for return shipping fees, customs duties, taxes, and import charges associated with the return.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us:

TheArtHabitat
(A child company of Bhiruzz LLP)

Email: fourbhiruzz@gmail.com

Address:
71, Madina Park Society,
Nr. Zamzam Society,
Junadeesa, Gujarat 385540,
India